4 Tips for Building an Initial Customer Success Team from Gainsight

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Building an initial customer success team

Last week, we had the VP of Customer Success and Business Operations at Gainsight, Allison Pickens, in the studio to discuss all things Customer Success. Allison defines Customer Success as “a group of individuals that help you grow your valuation in a cost effective way”. During our podcast, she describes the process of efficiently building an… Read more »

BC Startup Sales Podcast – Building Your Initial Customer Success Team with Allison Pickens (Gainsight)

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Building an initial customer success team

Building your initial Customer Success team can be challenging and time consuming without understanding how to properly execute and manage the process. This week on the Bowery Capital Startup Sales Podcast, we are joined by Allison Pickens, the VP of Customer Success and Business Operations at Gainsight, who sheds some light on exactly how she setup and… Read more »

Customer Success Team: What Is It and Do You Need It?

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Customer Success Team

Customer Success is a popular buzzword right now in sales and marketing, but what exactly is it and do you really need it? First, What Is Customer Success? The Customer Success team works with many different aspects of a company to improve its chance of growth and prosperity. It does this by managing the business… Read more »

5 Keys to Structuring POC Deals from Gigya

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Structuring POC Deals - Ken Pouliot (Gigya)

Last week, Ken Pouliot, VP of Sales at Gigya, joined us on the Bowery Capital Sales Podcast to discuss “Structuring Proof of Concept (POC) Deals.” We explored a framework for maximizing the conversion impact of a POC, while mitigating the risk that delays, unexpected asks, and unclear goals can present. In Ken’s words, POCs can… Read more »

11 SaaS Blogs For Data Lovers & Startup Wonks

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Vertical vs. Horizontal SaaS - Bowery Capital (SaaS Blogs Post)

My Feedly is overflowing, I never get through all my Pocket saves, and there’s no hope of catching everything good on Twitter. Suffice it to say, there’s no shortage of tech content to keep track of these days regardless of your focus. When it comes to SaaS blogs, though, there are a few that I pay special attention… Read more »

Top Sales Podcasts From Our Startup Sales Series

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We’ve come a long way since our first episode of Bowery Capital Startup Sales Podcast in October 2014. We think it’s a good idea to look back and pick the top sales podcasts for you to revisit. Here are the top 5 sales podcasts out of all 54 episodes that we have released. 1.Why The… Read more »

3 Steps To Smart Prospecting From Hightower

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3 Steps To Smart Prospecting

This past week we hosted Hightower Sales Executive Max Spitalnick in the studio to discuss “Prospecting Methods For Commercial Real Estate”. In the episode, we explored the entire process of prospecting, from identifying sales targets to securing customers. Max shared 3 steps to smart prospecting and many tactics and tips for each step. Here, we further discuss all… Read more »

4 Free SaaS Marketing Tools

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4 free SaaS marketing tools

Before your company begins marketing, there is a basic tech stack infrastructure that needs to be in place. In this blog post, we’ve identified 4 free SaaS marketing tools that startups can use to build out this initial tech stack. These essential marketing tools will help you market your product and track your results from the beginning…. Read more »

BC Startup Sales Podcast – Prospecting Methods For Commercial Real Estate with Max Spitalnick (Hightower)

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3 Steps To Smart Prospecting

Prospecting is something that every sales executive thinks about constantly. The goal of prospecting is always the same: convert prospective customers into current customers. However, successful prospecting methods may differ by industry and today we had Max Spitalnick on the Bowery Capital Startup Sales Podcast to discuss some of the unique prospecting methods for commercial real estate…. Read more »